Privacy Policy

Novus Tax is a trading name of Novus Tax Limited. We are a company incorporated in England. Our company number is 11961103. Our registered office is First Floor, Roxburghe House, 273-287 Regent Street, London, United Kingdom, W1B 2HA.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://www.novustax.co.uk/

It is important that you read this privacy notice when we are collecting or processing personal data about you (e.g. when we agree to provide you with services) so that you are fully aware of how and why we are using your data.

This policy explains when and how we collect personal information about people, what we do with it and when we share it

WHEN AND HOW WE COLLECT PERSONAL DATA

We collect personal information about you in a variety of ways:

When you use our website ‘contact us’ form to enquire about products and services;
When you meet with or contact a Novus Tax representative;
During the process of providing services to clients, for example when evaluating and formulating a claim for a tax credit;

PERSONAL DATA WE COLLECT

The personal information we collect might include your name, address, email address and contact telephone number. If we process a claim for a tax credit, we may collect or have disclosed to us your date of birth, national insurance number and details of your remuneration.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Similarly, certain third party providers used by us, may embed web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable them to recognise when someone has visited our website.

HOW WE USE PERSONAL DATA

We use personal information for the following purposes:

Provision of services and account management;
Where we need to perform a contract we are discussing entering into or have entered into with you.
To provide information and services requested from us;
To evaluate and formulate any tax credit application that we are asked to advise on or prepare;
To comply legal or regulatory obligation;
To ensure that content from our site is presented in the most effective manner;
To administer our site and for internal business administration and operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

SHARING OF PERSONAL DATA

Personal information may be disclosed to other businesses under common control with Novus Tax. However, we will not release your personal information to any company outside of Novus Tax for their mailing or marketing purposes.

We may share your personal information where we are permitted to do so by contract or we have a legitimate interest in doing so.

We may pass your information to third party service providers (e.g. software as a service providers) and agents for the purposes of completing tasks and providing services on our behalf. You can view a list of those third parties on request by contacting us as detailed below. Where these third parties are treated as sub-processors of personal information we will put a written contract in place with them requiring them to comply with applicable data protection law.

RETENTION

How long we retain personal information depends on its type.

For example:

Information relating to a claim for a tax credit will be kept for the duration of the engagement and for the period afterward in which it may be necessary to respond to questions or requests in relation to them;
Information relating to business contacts will be kept indefinitely but subject to a right to request deletion.

We use cookies to keep track of your current browsing session, to personalise your experience, and to give us insight into who visits our site.

A list of the main cookies we use is available on request.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@novustax.co.uk or by mail using the details provided below:

Westbourne Studios, 242 Acklam Rd, Portobello, London, LND, W10 5JJ, United Kingdom.